# Support Contact Information

> ## Phone Support
>
> For phone support, please call us at [**+91-999-060-1505**](tel:+91-99906%2001505) during our business hours of Monday to Friday, 11am to 5pm IST. Our support team will be happy to assist you with any questions or concerns you may have.

> ## Ticket-based Support
>
> For ticket-based support, please visit our support portal at <https://7sales.freshdesk.com/>. Here, you can submit a support ticket and our team will respond as quickly as possible. Please be sure to provide as much detail as possible about your issue to help us resolve it quickly.

> ## Email-based Support
>
> For email-based support, please send an email to <support@7sales.in>. Our team will respond as quickly as possible to your inquiry.

> ## Response Times
>
> Our support team is committed to providing timely and efficient support to all our customers. Response times will vary depending on the severity of the issue, but we aim to respond to all support inquiries within 4 business hours

> ## Additional Information
>
> If you have any additional questions or concerns about our support services, please don't hesitate to contact us at <support@7sales.in>. We're always happy to help.<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.7sales.7system.in/7salesdocs/support/support-contact-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.