> For the complete documentation index, see [llms.txt](https://docs.7sales.7system.in/7salesdocs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.7sales.7system.in/7salesdocs/forgot-password.md).

# Forgot Password

### How to Reset your password?

To reset your password, first you have to click on "Forgot Password" option:

<figure><img src="/files/Zpz8DcHLKGqF7YJLwmmO" alt=""><figcaption></figcaption></figure>

When you click on this "Forgot Password" option, you are directed to a screen as the one mentioned below:

<figure><img src="https://lh6.googleusercontent.com/jLBkrjSzhImSjmV2pnaMnKEYXsPpUuR2Vhf6Kn2zKAbVZ5Gh-lGMjyoV7HAJyqCG7Jk3YCYZeIBeir1PaWRxh4_apLAwq6LhYpgcAAl7RtQ9EMEtNlqRL4-Xu3fStQuRAN2RLxlWlbo12bxL8abrjUs" alt=""><figcaption></figcaption></figure>

To reset your password you have to enter these two details:

1. **Company Id.**
2. **Registered Mobile number.**

After entering these credentials you need to click on "**Request OTP button\[3]**".

After these steps you are directed to a screen as the one mentioned below:

<figure><img src="https://lh4.googleusercontent.com/V_ly99IK2H56SBWjyTofDqMjb8GXYtixK6sssFAN4yiixDitDnowV9fReuNuM5gIs_ptNFd0QQfqlD2ygx6X_BTjIGiYGlTkoa9zoulU3UL5dZI7vNkIjfNVQtJ6Aw6oVSY6F_rwBhQx9ZO3B1FrVTU" alt=""><figcaption></figcaption></figure>

Here you have to enter the OTP in the **Enter OTP Field\[1],**&#x74;hat will be sent to your registered mobile number

{% hint style="info" %}
If you haven't received the OTP or it has expired, you can click on "**Resend OTP\[2]**".
{% endhint %}

Once you have entered the correct OTP, click on "**Change Password Button\[3]**"  to change your password.

After completing this when you click on "CHANGE PASSWORD", you are directed to a screen which looks like the mentioned below:

<figure><img src="https://lh3.googleusercontent.com/SD8SqrzXiOfXBzzYM9qmUa5m5Ol9H2EDwVCyMKuU2y5sf-je8-o5KNmmGyHrHHmUb4yxs_IZ47Zu3pxj0zbOouraO6blA_fcGtI9GNDZ_f3hBW6083hDCl3n2TP4m152o_63La2O4atPceR3IqyvGnI" alt=""><figcaption></figcaption></figure>

To set a new password, you have to follow these steps:

1. **Enter new password:** Enter your desired new password in this field.
2. **Confirm password:** Re-enter your new password in this field to confirm it.

Once you have entered the password. Click on the "**Confirm Button\[3]**" to set your new password.

{% hint style="success" %}
Now you have successfully updated your password, you can use this new password to login your account.&#x20;
{% endhint %}